Carrier + Rossum| Automate complex transactional workflows

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How can cut document processing costs with Rossum

Carrier

Join other manufacturing enterprises who achieve up to 94.9% data field accuracy and save 95% of time per document with Rossum.

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World’s top manufacturing companies trust Rossum

From document delays to production-ready data

Carrier challenges

Volume & complexity

Invoices from suppliers, purchase orders for components, packing slips, and quality certificates arrive in multiple formats. Some are scanned PDFs, others are system-generated. The variation makes automation difficult across both SAP S/4HANA and Coupa.

Invoices, component orders, packing slips, and quality certificates arrive in multiple formats, causing automation to fail.

Manual load despite automation

Automation hasn’t delivered as promised. Teams still re-enter data line by line into SAP S/4HANA and Coupa. This slows turnaround, creates bottlenecks, and increases cost. Even small errors in quantities, prices, or delivery dates cause rework downstream.

Teams still have to perform line by line data entry into SAP S/4HANA and Coupa, which creates bottlenecks.

Operational risk

When errors slip through, the impact multiplies. Late payments damage supplier relationships. Incorrect order entries disrupt production schedules. Compliance checks take longer. Finance, procurement, supply chain, and manufacturing all feel the strain.

Data errors cause late payments and production gaps. Finance, supply chain, procurement, and manufacturing are all hit.

Rossum solution

Adapts to any document type

Rossum processes invoices, purchase orders, shipping notices, and certificates without templates or rigid configuration. It learns directly from Carrier’s documents and adapts to new variations. Clean data is prepared for S/4HANA and Coupa, streamlining finance and procurement together.

Automation that delivers

Rossum understands the frustration when “automated” systems still rely on manual fixes. It captures data accurately, validates it against Carrier’s business rules, and flags discrepancies before they create delays. With direct integration into SAP S/4HANA and Coupa, validated data flows automatically. Restoring trust in automation.

Improves data quality

With validated data flowing directly into SAP S/4HANA and Coupa, Carrier gains more reliable financial and procurement records. Payments are processed on time. Orders and deliveries are tracked correctly. The supply chain runs with fewer interruptions and lower risk of costly delays.

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Rossum solution

Adapts to any document type

Rossum learns Carrier’s document types and adapts without templates. Clean data is prepared for S/4HANA and Coupa.

Automation that delivers

Rossum validates fields and flags exceptions. With integrations to SAP S/4HANA and Coupa, corrected data flows automatically.

Improves data quality

Validated records in SAP S/4HANA and Coupa reduce rework and help keep Carrier’s supply chain stable.

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Rossum solution

Adapts to any document type

Automation that delivers

Improves data quality

Let's Talk

How Rossum works with Carrier’s tech stack

SAP S/4HANA and Coupa demand precision and compliance. Rossum delivers clean supplier data to both, keeping systems reliable and production on track.

Document flow into SAP S/4HANA and Coupa

Rossum fits into Carrier’s document journey without requiring process changes.

Receive - supplier invoices, purchase orders, delivery notes, and certificates are captured from email, EDI, or file uploads.

Sort - documents are classified by type and priority, ready for processing.

Extract - Rossum captures structured and unstructured data and learns from Carrier’s corrections over time

Action & integration - clean, validate data is exported directly into SAP S/4HANA and Coupa, powering financial and supply chain workflows without manual re-entry.

Manufacturing meets AI: LAPP’s journey to order automation.

"We’ve been working with Rossum for some time now, and after thorough stress testing and fine-tuning, the software continues to improve. Today, we’re genuinely impressed by how well it performs and how quickly it adapts to different order layouts."